Introduction

Welcome to Netplus Computers! These Terms and Conditions outline the rules and regulations for the use of our website, located at https://netpluscomputers.lk. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Netplus Computers if you do not agree to take all the terms and conditions stated on this page.

General Terms

• Eligibility: By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
• Account Registration: You may need to create an account to use certain features of our site. Ensure that your account details are accurate and secure.
• Use of the Site: You agree to use the site for lawful purposes only. Any unauthorized or unlawful use of our site may result in your access being suspended or terminated.

Products and Services

• Product Descriptions: We strive to provide accurate information about the products on our site. However, we do not warrant that the product descriptions are accurate, complete, reliable, or error-free.
• Pricing: All prices listed on the site are in Sri Lankan Rupees (LKR) and are subject to change without notice. Prices may also vary based on promotions or discounts.
• Availability: Product availability is subject to change without notice. We reserve the right to limit the quantity of products offered and to refuse or cancel any orders placed.

Orders and Payments

• Order Process: Once you place an order, you will receive an email confirming receipt of your order. This email does not constitute acceptance of your order. We reserve the right to accept or decline your order for any reason.
• Payment Methods: We accept payment via credit/debit cards, bank transfers, and any other method stated on the site. All payments must be received in full before shipment of any products.
• Order Cancellations: You may cancel your order within 24 hours of placing it. Cancellations after this period may incur a fee.

Shipping and Delivery

• Shipping: We offer shipping within Sri Lanka. Shipping costs and delivery times vary based on your location and the shipping method selected. These will be displayed at checkout.
• Delivery: Delivery dates are estimates only. We are not liable for any delays in delivery caused by third-party couriers or other factors beyond our control.
• Risk of Loss: All items purchased from Netplus Computers are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

Returns and Refunds

• Return Policy: We accept returns within 7 days of delivery, provided the item is in its original condition, unused, and in its original packaging. Certain products, such as software, electronics, and perishable items, may not be eligible for return.
• Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within a certain amount of days, depending on your payment method.
• Exchange: We do not offer direct exchanges. If you wish to exchange a product, you must return the original item and place a new order.

Warranties and Liability

• Product Warranty: Products sold by Netplus Computers may be covered by a manufacturer’s warranty. Please refer to the product documentation for warranty details.
• Limitation of Liability: Netplus Computers will not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use our products or services.
• Disclaimer: Our website and the products sold on it are provided “as is” and without any warranties of any kind, either express or implied.

Privacy Policy

• Data Collection: We collect and use personal information in accordance with our Privacy Policy, which is available on our website. By using our site, you consent to the collection and use of your information as described in the Privacy Policy.
• Cookies: Our website uses cookies to enhance the user experience. By using our website, you agree to our use of cookies in accordance with our Cookie Policy.

Intellectual Property

• Content Ownership: All content on the website, including text, graphics, logos, and images, is the property of Netplus Computers or its content suppliers and is protected by Sri Lankan and international copyright laws.
• License: You are granted a limited license to access and use the site for personal use. You may not reproduce, distribute, or create derivative works based on any content from our site without express written permission.

Governing Law and Dispute Resolution

• Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka.
• Dispute Resolution: Any disputes arising out of or relating to these terms shall be resolved through negotiations in good faith. If negotiations fail, the dispute shall be submitted to binding arbitration in Sri Lanka.

Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of the site following any changes indicates your acceptance of the new Terms and Conditions.